Terms of Service
Last updated: 2026-04-20
Welcome to InvoIQ (the “Service”), an invoice and pricing automation service operated by Margin Defender (“we”, “our”, or “us”). By creating an account or using the Service you agree to these Terms. If you don't agree, don't use the Service. These Terms are a binding agreement between you (or the business you represent) and us.
1. Your account
You must provide accurate information and keep your credentials secret. You are responsible for all activity under your account, including actions by your employees or anyone you grant access to. You must be at least 18 years old and authorized to bind your business, if any, to these Terms. Notify us promptly at support@invoiq.site if you suspect unauthorized access.
2. What the Service does
InvoIQ ingests invoices, catalog data, and related records you provide; uses AI (including Google's Gemini models via Vertex AI) to extract and normalize line-item information; and generates pricing analysis and recommendations. The Service can optionally connect to third-party point-of-sale systems (such as Square, Shopify, and Clover) to read your catalog and, with your approval, push price updates.
All pricing output is advisory. You are solely responsible for any prices you set, publish, or charge — the Service is a decision-support tool, not an authoritative pricing system, not a system of record for tax or accounting, and not a replacement for your own judgment.
3. Third-party connections
When you connect a POS, accounting system, email provider, or other third-party service, you authorize us to read and (where applicable) write data on your behalf within the scopes you approve. Your use of the third-party service is governed by that provider's own terms. We are not responsible for changes, outages, or data issues caused by third-party services. You can revoke any connection from your account settings or from the third party's own controls.
Price pushes to connected POS systems are always approval-gated by default. You can opt in to autonomous pricing on a per-category or per-item basis; when you do, you are explicitly authorizing the Service to change live retail prices in your POS according to the rules you configured, and you remain responsible for the resulting prices your customers see. You can disable autonomous pricing at any time from settings.
4. AI-generated output
InvoIQ uses generative and probabilistic AI. Output can be wrong. Extracted line items, matched SKUs, suggested retail prices, vendor inferences, and natural-language explanations may contain errors, omissions, or hallucinations — especially on low-quality images, unfamiliar vendors, or novel product categories. We continually improve the models and surface confidence signals in the interface, but you remain the final decision-maker. Do not rely on AI output for legally or financially significant decisions without reviewing the underlying invoice.
5. Acceptable use
Don't: (a) upload content you don't have rights to, (b) attempt to reverse engineer, probe, or circumvent the Service, (c) use it to harass, defame, or break the law, (d) interfere with other customers or our infrastructure, (e) scrape or bulk-download data beyond normal product usage, (f) resell the Service without our written permission, or (g) use the Service to train a competing machine-learning product.
6. Data you provide
You retain ownership of invoices, catalog data, vendor information, and other content you upload or connect (“Your Content”). You grant us a limited, worldwide, royalty-free license to host, process, and transmit Your Content for the purpose of operating, improving, and securing the Service. We may also generate aggregated, anonymized insights (for example, vendor-level quality benchmarks) that do not identify you or your customers. We do not sell Your Content. How we handle it is described in our Privacy Policy.
7. Subscriptions and billing
Paid plans are billed in advance through our payment processor, Stripe, for the subscription period shown at checkout. Your subscription renews automatically at the same interval unless you cancel before the renewal date. Fees are stated exclusive of any taxes, which you are responsible for where applicable.
Refund policy. Because subscriptions grant access to a working service for the period paid, fees are generally non-refundable. If you cancel mid-period you keep access until the end of the period and are not charged again. If you believe you were charged in error, email support@invoiq.site within 30 days and we'll review in good faith. Statutory refund rights where you live are not affected. We may change pricing with at least 30 days' notice before your next renewal.
8. Free trials and promotional plans
We may offer free trials or promotional pricing. Unless we say otherwise, trials convert to a paid plan automatically at the end of the trial using the payment method on file. You can cancel at any time during the trial to avoid the charge.
9. Service availability
We work hard to keep the Service up, but we don't guarantee uninterrupted availability. Planned maintenance, third-party outages (such as cloud hosting, AI model providers, or POS APIs), and events outside our reasonable control may affect availability. We are not liable for interruptions caused by third-party providers we depend on.
10. Termination
You may cancel at any time from your account settings. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if your use poses a security risk to us or other customers. On termination, you can export Your Content for 30 days before we delete it, except where we're required to retain specific records.
11. Data retention and deletion
We retain Your Content while your account is active and for a reasonable period after closure to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account and associated data from the in-app settings or by emailing us. Some records (for example, billing and tax records) may be retained longer as required by law. More detail lives in our Privacy Policy.
12. Confidentiality and security
We treat Your Content as confidential and apply reasonable technical and organizational safeguards, including encryption in transit, access controls, and least-privilege engineering practices. You are responsible for using a strong unique password and for keeping your own devices secure.
13. Warranties and disclaimers
The Service is provided “as is” and “as available”. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that AI-generated output will be accurate or complete. Nothing in the Service is financial, accounting, tax, or legal advice.
14. Limitation of liability
To the fullest extent allowed by law, our total liability for any claim arising out of or related to the Service is limited to the fees you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or lost data, even if we've been told such damages are possible.
15. Indemnification
You agree to indemnify and hold us harmless from third-party claims arising out of Your Content, your use of the Service in violation of these Terms, or your violation of applicable law or the rights of another.
16. Changes to these Terms
We may update these Terms from time to time. If we make material changes we'll give you reasonable notice (for example, by email or an in-app notice). Continued use after changes take effect means you accept the updated Terms. The “Last updated” date above tells you when this version took effect.
17. Governing law and disputes
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-laws principles. The parties submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute not required to be resolved in another forum. Nothing here waives rights you have under the mandatory law of your place of residence.
18. Beta features and feedback
We may label some features as “beta”, “preview”, or “experimental”. Those features are offered as-is, may change or disappear without notice, and are excluded from any uptime or accuracy expectations that apply to the general Service. If you send us feedback, suggestions, or feature requests, you grant us a perpetual, royalty-free license to use that feedback to improve the Service without obligation to you. Feedback does not include Your Content.
19. Export controls and sanctions
You agree not to use the Service in, or export it to, any country or jurisdiction subject to comprehensive US sanctions, and you confirm that you are not on any US government restricted-party list. You are responsible for complying with export-control and sanctions laws that apply to your use of the Service.
20. Miscellaneous
These Terms are the entire agreement between you and us regarding the Service and supersede any prior agreement. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce any right isn't a waiver of that right. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
21. Contact
Questions about these Terms? Email support@invoiq.site.